A: Yes, most items have a 6-month manufacturer’s warranty.
A: Check product descriptions for size guides (e.g., ball sizes, racket weights).
A: Yes, we offer gear tailored to all skill levels, marked in descriptions.
A: Contact support with your order ID for real-time status updates.
A: Popular items are restocked monthly—email us to pre-order.
A: We only offer Cash on Delivery (COD) for all orders.
A: Pay the delivery driver upon receiving and inspecting your items.
A: No, COD is free—no hidden charges apply.
A: No, we only accept cash for COD deliveries.
A: Delivery will be rescheduled—contact support to arrange a new time.
A: No, we never sell or share your information with external parties.
A: We use secure data storage and encryption for all customer information.
A: No—payment is made directly to the driver, so we don’t store card/cash data.
A: Yes, email support to request full data deletion.
A: Only to confirm orders and coordinate delivery times.
A: Yes—return defective items within 14 days for a full refund.
A: Refunds are issued within 3-5 business days of receiving returned items.
A: No, we cover return shipping costs for eligible refund requests.
A: No, refunds are only available for unused, unopened, or defective products.
A: Contact support immediately—we’ll send the correct item and cover returns.